Database Management Manager – Sault Ste. News Mary

Responsible for database management

GAME ON – OLG needs you

We said GAME ON, and we mean it – OLG is rapidly transforming its organization to better serve Ontarians by delivering exceptional gaming experiences through our digital, retail lottery and land-based casino channels. In our 2019-2020 fiscal year alone, OLG achieved net income of over $2.3 billion in the province of Ontario. OLG is now expanding its horizons even further, with a new strategic direction, to become a world-class gaming entertainment leader with a globally admired digital platform.

We are ready to take this game to the next level and need an enthusiast Responsible for database management who will be responsible for the effective management of the organization’s databases (both on-premises and in the cloud) ensuring that the databases are running at maximum efficiency at all times. The role provides effective leadership and management of a team of senior database operations specialists responsible for managing OLG’s databases in production.


Reporting to the Sr Manager, Servers & Databases, you will be empowered to:

  • Manage the organization’s database needs, develop strategies and solutions to meet these needs while respecting technical, personnel and budgetary constraints; make recommendations to the Sr Manager Servers & Storage

  • Install, configure and maintain various types of hardware and software, including managing backup and recovery functions and monitoring database performance at all times.

  • Provide guidance to Senior Database Operations Specialists in database analysis, troubleshooting and repair; communicate effectively with co-workers and suppliers when resolving issues.

  • Ensure databases are running in top condition by creating and implementing maintenance standards and ensuring regular updates of operating systems/firmware.

  • Keep database software up-to-date with the latest updates and eliminate security vulnerabilities.

  • Provide troubleshooting guidance, including diagnostic tests required to determine if the problem is hardware or software.

  • Provide technical support and guidance to staff as required and write assessments, evaluations and reports for senior management.

  • Provide leadership to the database management team, including defining roles, responsibilities and expectations of team members; provides timely coaching and performance feedback, ensuring a cohesive operating unit with optimal use of team skills.

  • Additional job details: Understanding of industry regulations. Obligation to comply with and interpret regulations and policies and ensure compliance. May be called upon to respond to emergency situations outside normal working hours.


  • Collaborate with Database Operations Manager in the effective management of database operations, including but not limited to database recovery strategies, disaster recovery planning, database security , performance monitoring and auditing and continuous improvement.

  • The role works in close partnership with technology partners (primarily with Solution Delivery, ISO, EPMO) and other stakeholders when delivering the role’s responsibilities.

  • The role may also interact with external technology providers and third-party or contracted services as needed to resolve issues in the area responsible.


Professional experience: Minimum of five (5) years of progressively progressive experience in IT or related functions | Minimum of five (5) years of experience in infrastructure operations | Minimum of four (4) years of experience leading or managing technology teams in a complex technology environment | Provide subject matter expertise and/or guidance to the team.

Education: Bachelor’s degree in Computer Science, Computer Analytics or Management Information Systems or related field.

Primary knowledge around: Agile/Lean/ITIL methodologies and processes | Infrastructure and operations frameworks and processes | Concepts and methodology used in cloud resource management and ability to manage resources in large-scale applications with dynamic infrastructures | Legal practices, considerations and management of software licenses; ability to implement, support and update software licensing processes | Databases for providing support, troubleshooting, and problem-solving advice | Incident Management Change Management and Problem Management | Supplier Management | Network and application support is also an asset.

Critical Skills: Analytical Thinking | Creativity | Problem solving | Decision Making and Critical Thinking | Leadership skills


  • Part of a larger image: socially responsible company that returns all profits to the province and the people of Ontario

  • Flexible work environment: to help balance work and life

  • You count: family-friendly work practices and remote work

  • Freedom to innovate: supports new and better ways to succeed

  • Be your Authentic Self: environment that values ​​diversity as a source of strength

  • Learning galore: 24/7 access to robust online learning programs

  • Public Service Pension Plan: participate in a large defined benefit pension plan sponsored by the Ontario government

  • Variable compensation program: performance-based incentives to share our success (permanent OLG employees only)

Learn about OLG – GAME ON!

OLG’s goal is to contribute to a better Ontario by providing great entertainment experiences for our customers. We are a several billion dollars organization with a wide range of business lines including lottery, land-based casinos, digital lottery and casino, horse racing and charitable gaming. OLG is in the midst of a massive transformation to become customer obsessed and take our digital business to a whole new level.

The key to our success is our people. Our culture will be based on real, positive partnerships that embrace trust, clarity and openness in everything we do. We support and empower employees and teams across the organization through greater accountability, leadership development and growth opportunities. OLG is embracing more flexible work options and family-friendly work practices, including remote work.

Equity, Diversity and Inclusion are essential elements of our culture, the cornerstone of our values ​​of respect, integrity, stewardship and excellence. At OLG, our employees have the space to be themselves and use their insights and skills for the benefit of the people and the province of Ontario.

As we reshape and grow our business, we are unwavering when it comes to living our purpose and ensuring our business delivers meaningful results. benefits for Ontarians. OLG’s net profits are reinvested in the province, contributing to the quality of life of Ontarians.

To learn more about OLG, visit our website at

We look forward to hearing from you, interested candidates should apply online by May 24, 2022.

OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at [email protected] if you need accommodation at any time during the rental process.

Thank you for your interest in this opportunity; however, only those selected for an interview will be contacted.

Maria H. Underwood